Responsibilities ‍

• Lead and manage all aspects of club operations, including staff management,  member services, food and beverage and facility maintenance. 
• Develop and implement strategies to increase overall revenue, efficiency and  customer satisfaction 
• Maintain the safety and security of the course, staff and its facilities • Managing all staff in accordance with Club policies and provincial legislation • Develop and implement strategies to enhance member engagement and  retention. 
• Ensure compliance with health and safety regulations while maintaining a clean  and welcoming environment. 
• Manage budgets, inventory, and supplies to ensure efficient operation of the club. • Train, mentor, and evaluate staff performance to promote professional growth  within the team. 
• Address member inquiries, concerns, and feedback promptly to maintain high  levels of satisfaction. 
• Collaborate with department heads to promote club events and programs effectively.

Skills 

• Strong leadership abilities with a focus on team building and motivation. • Excellent communication skills, both verbal and written, to effectively interact with  members and staff. 
• Proven organizational skills with attention to detail in managing multiple tasks  simultaneously. 
• Ability to analyze data and make informed decisions based on trends in member  engagement. 
• Proficiency in customer service principles to create a welcoming atmosphere for  all members. 
• Experience in budget management and financial oversight is preferred. • Golf Club and recreational experience required. 
• Experience in food and beverage, hospitality preferred. 
• Knowledge of recreational programming is preferred but not required. • 

Minimum requirements: 

2 years of Golf Course/Hospitality management required. 

Join us in creating an exceptional experience for our members while leading a  dedicated team!  

Please email your resume to info@tmsiottawa.com. Deadline for applications Friday,  January 17^th at 4:00pm. Please note that only those candidates selected for further  consideration will be contacted. 

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